Chalk and Chuckles respects the privacy of its customers and takes precaution to ensure any information submitted to it via its web site or via e-mail is handled appropriately.
Information Collection
The majority of products and services on our site are offered without collecting any personally identifiable information from you. You can surf our site and view much of our content anonymously.
We automatically receive and store certain types of information whenever you visit chalkandchuckles.com. For example, like most web sites, we use “cookies”
Our use of your information.
By visiting our site, you agree that we may use identifiable information about you to enhance your experience of shopping with us, improve our marketing and promotional efforts, to analyze site usage, and customize chalkandchuckles.com’s content, layout, and services. We basically use the information to make our website more interesting and useful for you. We also use the information to respond to your requests and to provide information or updates from Chalk and Chuckles (depending on the option you have chosen).
We value your privacy
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Store
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Payment:
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Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
We take reasonable precautions and follow industry best practices to make sure that your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, contact us at info@chalkandchucles.com or by mail at
Chalk and Chuckles Products Pvt. Ltd.
[Re: Privacy Compliance Officer]
[D 874 New Friends Colony, 2nd Floor, New Delhi, India-110025]
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Please use the Contact Us Form or call us at 91-11-32070379. (Monday through Saturday from 10.00 AM – 5:30 PM IST).
Chalk and Chuckles is able to ship outside India. However, the shipping charges for such orders are not available at the time of order placement. Customers placing orders for shipment outside India will be contacted by Chalk and Chuckles and informed of their shipping charges.
Many times these charges are quite high in relation to domestic shipping charges. Consumers can then decide at the time of contact if they would like Chalk and Chuckles to fill and ship the order. Chalk and Chuckles WILL NOT complete and ship an order outside India until the consumer responds that they are willing to accept the calculated shipping charges.
Additionally, Chalk and Chuckles will often connect customers with local Chalk and Chuckles retailers (if available) so that a customer can find the most cost-efficient way of obtaining a Chalk and Chuckles product. As expected, shipments outside India require extra processing and will take longer to both ship and be received.
Please contact Chalk and Chuckles via our Contact Us Section if you have specific questions about shipments outside India.
You can order directly from any product page by selecting the quantity desired and by clicking on the Add to Cart button. After selecting all your games, you can checkout on our safe and secure server.
Looking for fun return gifts for your little one’s next birthday party? We offer a discount when you place an order above 10 units. Get in touch with us by filling the Contact us form or call us.
In-stock items will be shipped via Standard FedEx and will generally ship within 1-2 business days of order placement. Orders shipped outside India will require special processing that may add several days to the expected shipping date.
Using your Chalk and Chuckles Order Number you receive in your e-mail order confirmation, you can track your order online. Please note that orders generally take 2-3 business days to show in our tracking system. Just because your order cannot be tracked online does not mean it hasn’t shipped. You can always contact Chalk and Chuckles via our Contact Us Section if you feel your order is unexpectedly delayed or if you have any questions. You will usually receive your order within 3-5 working days.
Free Shipping. All orders above ₹1,000 are shipped free. A ₹100 fee is charged on orders below ₹1,000.
Shipping and handling charges for orders shipped outside India are calculated on an individual order details.
You can cancel an order you placed within 24 hours of placing the order.
If you cancel your order before your product has shipped, we will refund the entire amount.
We will be unable to cancel an order after it has been shipped.
Refunds will be initiated as soon as you have cancelled an order and it will be made in the same form as the way the payment was made. Refunds will usually take 10-15 days to be credited to your account.
It’s important to us that you are 100% satisfied with your purchase from Chalk and Chuckles.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 91-11-32070397 or email us at info@chalkandchuckles.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send the product back to us.
If you received a defective Chalk and Chuckles product or with missing game parts, please call our customer care or email us at info@chalkandchuckles.com within 3 days of receiving your package and we will replace the damaged or missing parts.
Please use our Contact Us Form for a listing of appropriate company contact channels including dealer sales.
We’re thrilled that you’d like to work with us. Please go to our Contact Us Section and make sure to mark the subject of your message as “Marketing Opportunities”. We will be sure to reach out as soon as possible.
Thank you for your interest in Chalk and Chuckles. We frequently work with developers, authors, and publishers like yourself on new products and publications. Please contact us at info@chalkandchuckles regarding your inquiry.
Instructions for all the games are available online for printing in our How to play section on the game pages. If you do not see a specific set of instructions, feel free to contact us for further assistance.